Our postal address is
4519 Long Acre Dr.
Roanoke, VA 24019
You can contact us by email at any time by using the provided "Contact Us" link at the bottom of every page of this site.
All messages sent through our PM system are encrypted in our database. This means that admin has no access to the raw messages and only you and your intended recipient can read your messages.
We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site, disclosed when legally required to do so at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the Website.
With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, customize Web page content based on visitors' browser type or other information that the visitor sends.
If you do not want to receive e-mail from us in the future, please let us know by writing to us at the above address or email. While there is no intention of mass mailing our users, we do reserve the right to do so for important updates to the site or to update your account status.
Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them , a description of information that we maintain about them. Consumers can access this information by visiting us at http://www.byhand.me and logging into their profile.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information, unique identifiers, communications that the consumer/visitor has directed to the site. Consumers can have this information corrected by visiting us at http://www.byhand.me and using the Contact Us link.
With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server automatically. You can ensure this is being done by seeing the "https" in the URL when visiting this site.
If you feel that this site is not following its stated information policy, you may contact us at the above address, or the state or local chapters of the Better Business Bureau. If you wish to have your account revoked for any reason, please contact us using the above mentioned address or email.
